Crowne Plaza Queenstown by IHG

Great location with a beautiful lake view, the dining ammenities were great too. Lovely and helpful staff. Clean rooms and well maintained. The hot chocolate in reception was a lovely treat to come home to each night.

The location of the hotel is great as it is literally by the town center in front of the lake and the bus stop is also in front. Staff were great and they offer hot chocolate in the afternoon for check as it was winter. Room was clean and the internet was good.

We liked the very helpful and friendly staff. Nothing was a problem for them. The rooms were very comfortable and clean. The breakfast buffet was good. Excellent location in Queenstown. We also appreciated the valet parking although you do pay NZ$30 per day for this.

We really enjoyed the location of the property, was walking distance to the heart of Queenstown. The views are amazing. Staff are absolutely wonderful and helpful. Our room was cleaned everyday . The kindness of the staff with a complimentary wine , chocolates, laundry vouchers, fruit platter , photo book. I couldn’t have asked for a more memorable 40th birthday holiday! The staff even sang happy birthday to me and gave me a muffin! Breakfast was Devine! Thank you so much ☺️ Ohh and my children absolutely loved the free hot chocolate and playing chess in the lobby. A

Suppose to be a 5 stars hotel. Look at the view！！I've check in on 28th Dec 2022. The Lake view King size room is $770 and exactly the same as advertisement. So worthy！！1 mins to CBD 2 mins to lakeside. The lady at front desk is so friendly and always trying to help even at this busy Christmas period. But i am so-so sorry about forgetting to ask her name. There is another lady called Lilly at the bar. I asked her to warm up my take away foods at 10.30pm. She put them in a beautiful white plate，warmed them and covered them with stainless steel cover. That's just sosososo sweet. Crowne is 100% recommended！